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Frequently asked questions

FAQs

Is Matriarch Financial only for women?

Our services prioritize women. Recent studies show that women tend to defer their financial decisions to male partners, which can lead to challenges down the line. You can learn more about these studies on our About page.

Our Freedom Package includes couple’s financial therapy. If you’re planning on moving in with your partner or getting married, your partner will be invited to attend some sessions.

Is everyone who works at Matriarch Financial a woman?

No, we do not discriminate based on sex/gender in our hiring process. Your consultant may be a qualified male or someone who does not identify as female. Our plans and procedures are designed with women in mind though. We have a majority-female leadership team, and we strive to maintain more female representation in all of our major decisions.

How do I know which service is right for me?

You can take our quiz to find out! If you still feel like you need help, you book a free initial consultation to ask more questions.

Where are your consultations held?

Your initial consultation happens over the phone, where we talk through a general overview of your financial situation and learn about your primary concerns. The remaining consultations are held virtually through Zoom video conferencing. We use it for real-time screensharing, and a webcam is 100% optional. Through the screenshare, you’ll see everything on our system as we build out your plan together.

What do I need for the free initial consultation?

The initial conversation is pretty casual! It’s an opportunity for you to get to know us and explain what your financial concerns are (budgeting, credit card debt, student loans, investing, making a major purchase, etc.). Once we learn more about what makes your situation unique, we’ll recommend a package and summarize the steps you need to take next.

You can count on us to create a pressure-free atmosphere where you can feel comfortable. The initial consultation is not a sales pitch.

What does a package entail?

Each package includes one-on-one sessions with a Matriarch consultant who will build out a custom plan that fits your lifestyle and needs. In the end, you will receive personalized documentation that offers a holistic view of your new financial plan – everything from your new budget to your new investment strategy.

How is the fee structured?

For the Foundational, Future, and Freedom packages, the one-time fee covers everything. We are not an hourly service! Once you sign on as a client, we will work with you for however long it takes to go through the contents of your package.

Existing clients can set up the Matriarch On-Demand service, where they can get continuous access to our consultants. Matriarch On-Demand is not available to clients who haven’t completed one of our packages.

How long does it take to complete a package?

We make every effort to move at a pace that’s comfortable for you, so tell us if we’re moving too fast (or too slow) for your liking! We don’t charge you per session or per hour (see the free structure question above).

For most clients, the process takes approximately 3-4 hours spread out over a few days. (Don’t worry. We’ll work around your schedule.) Here’s what you can expect:

  • Your initial consultation with a consultant (approx. 15-20 minutes)
  • Some front-end homework on your end, like pulling some numbers we’ll need to begin crafting your plan (we’ll tell you exactly what you need)
  • Your first session to review your plan (approx. 1 hour)
  • Any follow-up work necessary to make tweaks (varies depending on your situation)
  • Your final conversation (either via Zoom or email, depending on the extent of the follow-ups) that will set the wheels in motion for automating your plan
  • Some communication via email with your consultant throughout

Who will I work with?

In most cases, the consultant who holds your initial consultation will be your planner for the duration of your package (and beyond, if you sign up for Matriarch On-Demand). The consistency of one individual who knows your numbers inside and out typically nets the best results. In some cases, a consultant who specializes in one practice area (e.g. buying a car, real estate) may step in for additional help in plans like the Freedom Package.

You can learn more about our team here.

What if I’m in credit card debt?

We often work with clients who need help getting out of credit card debt! Trust us, you are not alone.

We will provide you with the resources necessary to minimize interest and pay down your debt quickly without compromising liquidity. But ultimately, the self-control necessary to adhere to the plan is something you will have to own.

Do you invest my money for me?

No, we aren’t actively managing your money or giving you stock picks. We provide the general knowledge for how, when, where and why you should invest, and we will do this at the investment vehicle level. This approach works better in the long run – think of it as teaching a woman to fish rather than giving her a fish.

Do your consultants hold any special licenses?

None of Matriarch Financial’s services require special certifications/licenses. Our team has over 10 years of wealth management experience, so you’re in good hands!

Does Matriarch Financial collect or share my account information?

We will never ask you for sensitive information (e.g. your social security number, bank account number, etc.). In order to build your financial plan, we will ask you for basic information – like the amount you have in your checking account or the balance/interest rate of your credit card.

We never share your information with third parties. This agreement is formalized when you schedule your consultations on our Bookings page.